robestain SERVICEThe purpose of the customer service system is "customer is always the first", starting from the actual needs of customers, to provide customers with truly valuable services, to help customers use products better.
1、Strengthen customer service from management mechanismIn order to strengthen customer management, actively deal with customer complaints, establish after-sales service management system and timely coordinate the handling of customer complaints, everything is based on customer satisfaction.
2、Strengthen customer service from management mechanismLet "customer center" become a part of enterprise culture, start from bit by bit, take every problem and demand of customers as the requirements of enterprise development, and maintain the unity of enterprise behavior and enterprise values. Only such culture can be truly competitive.
3、Improve customer satisfaction from the system guaranteeFormulate a series of rules and regulations to ensure the rights and interests of customers, and use rigid means to ensure the needs of customers.